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February 12, 2021 – RAPID RTC is pleased to partner with Hyundai Ireland to offer RAPID RTC Lead Manager across their national network, ensuring all dealers can engage their online customers with premium and personalised responses as car buyers increasingly connect with dealerships using digital channels. With overall digital enquiry levels in 2020 being 22% higher than the year prior (RAPID RTC Dealer Insights), Lead Manager will empower Hyundai dealers to exceed growing expectations and deliver a timely, relevant response experience – including personalised videos – for all customers. In December, RAPID RTC was proud to become an official member of SIMI, the Society of the Irish Motor Industry, in order to further support dealers throughout Ireland as the global leader in digital communications for the automotive industry.
Quotes
“As a proud SIMI member, we’re thrilled to support our partners at Hyundai Ireland with an industry-leading digital tool like Lead Manager, which not only creates a seamless user experience for their dealers when responding to enquiries, but also enables them to deliver a superior experience for all of their online customers during this portion of their purchase journey.”
- Matt Maley, Market Director, Ireland for RAPID RTC
“With so many customers now starting their purchase journey online, RAPID RTC Lead Manager will equip our dealers with the essential tools to efficiently manage online enquiries and ensure every customer receives a prompt, personalised and professional response.”
- Gary Malone, Dealership Relationship Manager for Hyundai Ireland
“A strong online sales strategy is imperative as technology and expectations continue to evolve, and we’re thrilled to partner with RAPID RTC to ensure our dealers can easily deliver the best possible response experience for our customers using Lead Manager.”
- Brian Connolly, Dealership Relationship Manager for Hyundai Ireland
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About RAPID RTC
RAPID RTC is a multinational digital communications company that specialises in automotive, serving over 4,000 retail and manufacturing clients. We focus on improving businesses’ digital communications & customer engagement practices by seamlessly connecting online shoppers with salespeople in real-time, using their preferred channel. Our brand promise is to bring value to our clients by placing their customer at the core of everything we do. Through the right mix of technology and human interaction, we ensure a premium omni-channel customer experience throughout the online purchase journey. RAPID RTC is headquartered in Winnipeg, Canada, with offices in Toronto, Canada; Paris, France; London, U.K; Dallas, U.S.A. and is part of the DMT Group of companies. DMT Group was founded in 1996 and is privately held.
Ireland Regional Sales Team
RAPID RTC have a Regional Sales Team based in Ireland providing services and guidance to the Irish automotive industry. To find out more or enquire about a demonstration, contact us on:
Telephone: 0818 370 065
Email: sales@rapidrtc.ie
Website: rapidrtc.ie
For media inquiries, please contact:
Michelle Kliment
mkliment@rapidrtc.com | 204-291-5792