Keyloop acquires enquiryMAX and RAPID RTC

LONDON March 2, 2021 – Keyloop, a leading global supplier of technology solutions to the automotive industry, has today announced its acquisition of both Rapid RTC and enquiryMAX, bringing their lead aggregation, lead response, enquiry management, and showroom applications into the Keyloop product portfolio. These are amongst the first actions Keyloop, (formerly known as the International division of CDK Global), is taking since being acquired yesterday by Francisco Partners. These acquisitions represent Keyloop’s serious commitment to developing an open platform that…...
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As More Car Buyers Connect Online, RAPID RTC and Hyundai Ireland Offer Premium Digital Experience

February 12, 2021 – RAPID RTC is pleased to partner with Hyundai Ireland to offer RAPID RTC Lead Manager across their national network, ensuring all dealers can engage their online customers with premium and personalised responses as car buyers increasingly connect with dealerships using digital channels. With overall digital enquiry levels in 2020 being 22% higher than the year prior (RAPID RTC Dealer Insights), Lead Manager will empower Hyundai dealers to exceed growing expectations and deliver a timely, relevant response…...
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RAPID RTC Live Dealer Connects Salespeople & Online Shoppers in Real-Time With A Fully Immersive Omni-Channel Experience

Winnipeg, MB (May 21, 2020) – In order to support dealers’ digital retailing efforts, RAPID RTC has expedited the global launch date for the new fully immersive omni-channel platform called RAPID RTC Live Dealer. This tool enhances any digital retail platform by providing integrated chat, voice, and 1-way or 2-way video, and is designed exclusively to bring together the current automotive retail process and online shopper. RAPID RTC Live Dealer gives salespeople the opportunity to communicate and sell online when…...
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Our Actions to Assist Dealers Affected by COVID-19

To our valued customers; It is not lost on me that you are receiving an abundance of communications at this time, so I will attempt to make this brief. I see first-hand how difficult and stressful these circumstances have been for everyone around the globe and specifically the impact it has had on automotive dealers, OEMs and suppliers alike. As a family-first organization, please know we are working to find a balance so that we may continue to support you…...
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COVID-19 – A Message from Our President & CEO

A Note from RAPID RTC President & CEO, Glen Demetrioff, Regarding COVID-19 Since the news of COVID-19 (Coronavirus) broke, we continue to learn and respond to secure the health and safety of our employees, valued customers and the communities in which we do business. While we are cognizant that communications from suppliers is likely frequent, I would like to take a moment to share an update on behalf of RAPID RTC. Over the past few weeks, we have taken precautions…...
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RAPID RTC expands global footprint with Irish launch

RAPID RTC, the global authority in lead management has put down new roots, branching into the Irish market with a fresh sales proposition and the phased roll-out of its rapidly growing suite of digital products. Dealers and manufacturers in the Republic of Ireland will immediately benefit from access to RAPID RTC’s Lead Manager, which ensures 100% of all digital enquiries to dealerships are responded to with high quality responses enabling the dealer to create a great first impression. One Irish…...
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RAPID RTC Response Quality Module Drives Customer Engagements

Artificial Intelligence (AI) developments in recent years have created an exciting enhancement to consistently measure response quality in Lead Manager, providing additional benefits to retailers looking to improve their customer experience.   Data released by global lead management software provider RAPID RTC, has shown a 25-30% uplift in customer engagement.  This data was gathered following the implementation of the brand-new Response Quality Module (RQM) product extension with several manufacturer retail networks in the UK. The product will now be officially rolled out across RAPID RTC’s UK and Canadian territories, with global deployment to follow.   RAPID RTC RQM is…...
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