RAPID RTC connects dealers with prospects through revolutionary Chat solution

Automotive retailers looking to increase lead conversions are set to benefit from a game-changing live Chat solution from RAPID RTC. The authority in lead management has launched its new Chat platform in the UK, offering live, meaningful real-time conversations between prospects and dealers to the entire UK automotive network of more than 6,000 dealerships. RAPID RTC Chat enhances the typical live chat experience by connecting online prospects to professional salespeople at a preferred dealership - rather than inexperienced web greeters…...
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Taking the lead – John Clark Motor Group invests in RAPID RTC’s lead management software

John Clark Motor Group, one of Scotland’s largest dealer groups, has agreed to a brand-new partnership with lead management specialist RAPID RTC. The relationship will see RAPID RTC provide its innovative platform to John Clark’s network of more than 34 retailers, covering major car marques, including BMW, Jaguar Land Rover and Volkswagen. The platform is expected to be rolled out across the Group by the end of January 2019, with RAPID RTC providing bespoke training for dealership staff. John Clark’s…...
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Failure to reply to online customer queries affecting sales

Dealers must accelerate their adoption rate of new technology if they are to meet today’s customer expectations in the digital space. That’s the message from digital lead management specialist RAPID RTC, at a time when the automotive industry continues to undergo a major digital transformation. According to the company, the digital dealer landscape is evolving faster than ever to keep pace with the increasing demands of today’s automotive shopper.  As vehicle product substance becomes less differentiated, customers increasingly use a…...
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RAPID RTC announces new partnership with Volkswagen UK

UK (July 17, 2018) RAPID RTC™, the market leading Software as a Service (SaaS) provider in Digital Lead Management, is announcing a new partnership with Volkswagen UK. The agreement will see RAPID RTC, formerly known as DMT Development Systems, provide its innovative digital lead management platform to Volkswagen’s network of more than 200 Retailers nationwide. The move will enable Volkswagen’s Retailers to further streamline their digital lead response capabilities, with the technology guaranteeing a 100% response rate for online enquiries.…...
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Winnipeg Tech Company Announces Company Name Change – Rebranding in Response to Global Expansion

WINNIPEG (June 19, 2018) — Today, DMT Group officially announces its corporate name change to RAPID RTC in response to its global expansion. What started in Winnipeg 22 years ago has grown to a global tech company with offices in Toronto, London, Paris, and Dallas. RAPID RTC will offer the same high-quality products businesses have grown to appreciate from DMT Group in digital lead management and chat, but this rebranding will help with continued global expansion and marketing efforts. “Our…...
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DMT delivers a RAPID Response to GDPR

UK (May 25, 2018) The deadline for GDPR compliance has arrived, but DMT Development Systems Group Inc., a globally-renowned name in lead management technology with offices across North America, the UK and the EU, has been working for more than a year to make it easier for its customers to meet the requirements of the legislation. DMT Group, which works with more than 2,500 clients across three continents, has updated its RAPID! Response™ lead management SaaS (software as a service)…...
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DMT Group grows UK footprint with strategic motor trade appointment

DMT Group, an authority in digital lead management technology, has confirmed its commitment to the UK market with a heavyweight senior hire. The strategic appointment sees former MG Motor UK Head of Sales and Marketing Matthew Cheyne take the newly-formed role of Director National and Major Accounts for DMT. The appointment comes as the customer experience innovator in the digital lead management space prepares for global rebranding. With more than ten million leads processed, DMT serves in excess of 2,500…...
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Subaru and DMT Group Putting the Customer First In The Digital Space

DMT’s revolutionary DIGITAL! Interview product to provide Subaru customers with a premium online experience WINNIPEG (April 23, 2018) — DMT Group, the market leader in digital lead management technology, together with Subaru Canada, today announced the launch of a digital platform allowing consumers who are visiting Subaru.ca to engage and chat directly with a sales consultant at over 90 Subaru dealers across Canada in real-time when doing their research and shopping online. “The ability to have potential customers chat directly…...
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STAFF AT WINNIPEG’S DMT GROUP ACHIEVES RECORD DONATION WITH $132,000 CONTRIBUTION.

Children’s Wish Foundation, Manitoba & Nunavut Chapter reached yet another milestone receiving a record single corporate donation to end the 2017 calendar year. The charitable gift was inspired from a staff driven campaign called “Payroll for the Needy” at DMT Development Systems Group (DMT), a global software provider headquartered in Winnipeg. The donation is not only the largest for this chapter of Children’s Wish, but also the largest for DMT who has been working with Children’s Wish for the past…...
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Staff at Winnipeg’s DMT Group Achieves Record Donation With $132,000 Contribution

Children’s Wish Foundation, Manitoba & Nunavut Chapter reached yet another milestone receiving a record single corporate donation to end the 2017 calendar year. The charitable gift was inspired from a staff driven campaign called “Payroll for the Needy” at DMT Development Systems Group (DMT), a global software provider headquartered in Winnipeg. The donation is not only the largest for this chapter of Children’s Wish, but also the largest for DMT who has been working with Children’s Wish for the past…...
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