Failure to reply to online customer queries affecting sales

Dealers must accelerate their adoption rate of new technology if they are to meet today’s customer expectations in the digital space. That’s the message from digital lead management specialist RAPID RTC, at a time when the automotive industry continues to undergo a major digital transformation. According to the company, the digital dealer landscape is evolving faster than ever to keep pace with the increasing demands of today’s automotive shopper.  As vehicle product substance becomes less differentiated, customers increasingly use a…...
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RAPID RTC announces new partnership with Volkswagen UK

UK (July 17, 2018) RAPID RTC™, the market leading Software as a Service (SaaS) provider in Digital Lead Management, is announcing a new partnership with Volkswagen UK. The agreement will see RAPID RTC, formerly known as DMT Development Systems, provide its innovative digital lead management platform to Volkswagen’s network of more than 200 Retailers nationwide. The move will enable Volkswagen’s Retailers to further streamline their digital lead response capabilities, with the technology guaranteeing a 100% response rate for online enquiries.…...
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Winnipeg Tech Company Announces Company Name Change – Rebranding in Response to Global Expansion

WINNIPEG (June 19, 2018) — Today, DMT Group officially announces its corporate name change to RAPID RTC in response to its global expansion. What started in Winnipeg 22 years ago has grown to a global tech company with offices in Toronto, London, Paris, and Dallas. RAPID RTC will offer the same high-quality products businesses have grown to appreciate from DMT Group in digital lead management and chat, but this rebranding will help with continued global expansion and marketing efforts. “Our…...
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DMT delivers a RAPID Response to GDPR

UK (May 25, 2018) The deadline for GDPR compliance has arrived, but DMT Development Systems Group Inc., a globally-renowned name in lead management technology with offices across North America, the UK and the EU, has been working for more than a year to make it easier for its customers to meet the requirements of the legislation. DMT Group, which works with more than 2,500 clients across three continents, has updated its RAPID! Response™ lead management SaaS (software as a service)…...
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DMT Group grows UK footprint with strategic motor trade appointment

DMT Group, an authority in digital lead management technology, has confirmed its commitment to the UK market with a heavyweight senior hire. The strategic appointment sees former MG Motor UK Head of Sales and Marketing Matthew Cheyne take the newly-formed role of Director National and Major Accounts for DMT. The appointment comes as the customer experience innovator in the digital lead management space prepares for global rebranding. With more than ten million leads processed, DMT serves in excess of 2,500…...
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Subaru and DMT Group Putting the Customer First In The Digital Space

DMT’s revolutionary DIGITAL! Interview product to provide Subaru customers with a premium online experience WINNIPEG (April 23, 2018) — DMT Group, the market leader in digital lead management technology, together with Subaru Canada, today announced the launch of a digital platform allowing consumers who are visiting Subaru.ca to engage and chat directly with a sales consultant at over 90 Subaru dealers across Canada in real-time when doing their research and shopping online. “The ability to have potential customers chat directly…...
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