Ryan Woodhouse, Sales Manager – Beadles Skoda Maidstone, UK

RAPID RTC Lead Manager is fantastic; it’s a really, really, really good system and we are selling cars with it. Our one request is you do not change it! We have a young sales team and they have all embraced it. The software gives them a healthy competitive edge and sharpens the professionalism in their responses. Prior to RAPID RTC Lead Manager, leads were arriving from all different angles and we experienced delays in getting back to customers. We now…...

We have been using RAPID RTC Lead Manager for a year now and have seen a massive difference in our lead response times and quality. We now know that 100% of leads are being responded to fast and professionally. We liked it that much that we extended it to the full group! Lead Manager ensures we create a great experience for our customers on their first touch point and we often hear feedback on our high quality and prompt responses.…...

RAPID RTC Lead Manager works extremely well and plays a large role in the success of our closing ratios. Our responses often lead to test rides and bike purchases because of the speed and professionalism with which we can respond – it acts as the perfect set-up for us to nurture each lead. Looking at our top salespeople, they consistently have the most responses out of Lead Manager. I’m not at our other dealership that often, so my first order…...

Since we have taken on RAPID RTC Lead Manager, we have been able to fully monitor what’s coming in to the company as all leads are in one place. It is extremely easy to create reports and stats and very helpful overall. We can consolidate group reporting in a fraction of the time, saving our team countless hours with the tremendous gains in operational efficiency. RAPID RTC has taken the time to treat Norton Way Group as a partner, offering…...